Store Policies

Shipping

• You must provide both your phone number and email address at checkout. Shipping is not possible if neither is provided.
• Orders are processed and released according to the shipping schedule listed in the product description. 
• After the order is released, shipping takes:
  • 4–30 business days for international orders
  • 3-7 days for local ( Singaporean ) orders
• International shipping is available to most countries. If your country is not listed, please contact me, and we can make special arrangements.
• Shipping address cannot be a PO box.
• Tracking information will be provided via email upon shipment.

The store prices are pre-taxes:

•  Customs and duty fees will be paid separately.

Refund Policy

• All sales are final. No refunds are offered on purchases.
• Please review product details carefully before placing your order. If you have any questions about the products, feel free to contact me before purchasing.

Issues & Concerns

Whilst refunds aren't offered, I understand that issues may arise. Any concerns regarding your order will be handled on a case-by-case basis. Please reach out, and I'll work with you to find a fair resolution!

Customer Support

• Contact me HERE
• Response time: 24–48 hours during business days